Terms and Conditions
Last updated: January 1, 2023
1. Acceptance of Terms
By accessing and using Jivisha's hospital management software ("the Service"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our Service.
2. Service Description
Jivisha provides cloud-based hospital management software that includes patient records management, appointment scheduling, billing, inventory management, and related services.
3. User Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials
- You must comply with all applicable healthcare data protection laws
- You must not use the Service for any unlawful purpose
- You are responsible for all activities that occur under your account
4. Data Privacy and Security
We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure and we cannot guarantee absolute security of your data.
5. Payment Terms
Subscription fees are payable in advance. We reserve the right to modify our pricing with 30 days notice. Late payments may result in service suspension.
6. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination, your access to the Service will be discontinued.
7. Limitation of Liability
Jivisha shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the Service.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the Service after such changes constitutes your acceptance of the new terms.
10. Contact Us
For any questions about these Terms, please contact us at legal@jivisha.com.
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Frequently Asked Questions
Find answers to common questions about Jivisha
How does Jivisha help reduce no-shows?
Our automated appointment reminders via SMS and email significantly reduce missed appointments, with most practices seeing a 30-50% reduction in no-shows.
Is my patient data secure?
Absolutely. We use bank-grade encryption and comply with all healthcare data protection regulations to ensure your patient information remains confidential.
Can I integrate with my existing EHR system?
Yes, Jivisha offers seamless integration with most major EHR systems through our API and pre-built connectors.
What kind of support do you offer?
We provide 24/7 customer support via phone, email, and live chat, along with comprehensive onboarding and training for your team.
How long does implementation take?
Most practices are up and running within 1-2 weeks, depending on the complexity of your setup and integration needs.
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